FAQs

See our Return Policy for Hardware here. All virtual products are non-refundable.

The Designator Media Players come in several different configurations. The main difference in the models is performance.
We currently offer one Android configuration that is a great value and good for one or two max on screen regions.
We also offer three levels of Windows Designators.
They range from entry level similar to the Android, to higher end units that are capable of up to 2 or three outputs from one device.
See the Store for system specs.

Windows Minimum Requirements:

  • A network connection to the CMS (possibly over the Internet)
  • Microsoft Windows 7 or later
  • .NET Framework v4.5
  • Internet Explorer 8+ (recommended IE11 or higher) or Chrome
  • Flash Player Version 9 or later (if Flash support required)
  • Windows Media Player 11 or later
  • For PowerPoint support, Microsoft PowerPoint 2003 or later. PowerPoint viewer is not suitable.
  • Minimum of QTY 2,  2GB Ram – (Dual recommended)
  • 220 GB HD
  • Ethernet and Wifi Capable

 

Android Minimum Requirements::
Run on any device with Android 4.4 or higher.
2 GB Ram
16GB min onboard storage
Wifi and or Ethernet

Deployment can start at low as $230 for your entire first year, using our entry-level Android model and annual subscription to our cloud based CMS.

  • $170 per Designator media player which is a one-time cost
  • $60 annually per Designator media player for CMS hosting

*Design Services and Premium Support not included

Support
Premium Support includes phone, chat and remote login assistance.
Premium support is $130 Per Year, Per Designator Media Player.
Billed annually when you purchase a CMS slot and Designator of your choice.

Managed Services
Have you considered who will manage your digital signage system?
It is no easy task to make sure your content is fresh and up to date. For less than the price of a part time employee, we
can manage your system remotely for you.
Starting at $200 per player/per month, enjoy the convenience of initial system setup, Premium Support, loading and scheduling
of all your content.(we handle all your digital signage requirements remotely).

Content
Don’t forget the content! The hallmark to any good digital signage deployment is creating appropriate content for this medium.
Do you have someone in-house to create your messaging? Or do you need to outsource? If you need to outsource, we can help you with that.
Call today at 702.485.2133 for a free estimate.

Managed Services is the complete package for our clients, from setup and configuration to scheduling and deploying content on a regular basis.

  • Content Management System Setup and Configuration
  • Media Player Configuration and Content Loading
  • Scheduling, Deployment and Management of your digital signage content
  • Phone Based and Remote Login Technical Support and Troubleshooting
  • System maintenance and file cleanup

Rates start at $200/per month per media player, $2200 when 12 month commitment.

Ads start at $185 each for fully animated ads.

No. You are responsible for renewing your CMS annually. We will send emails in advance to remind you.

Typically it takes 5-10 day business days for the hardware to arrive, after the order has been fully processed.